May 26, 2013

Overcoming Facebook’s Limits on Your Content

Facebook is hoping page administrators will begin to pay a few bucks to get their posts displayed more prominently in user news feeds. Beneath each post, Facebook now displays the number of people reached, along with the option to pay $5, $10, or $20 to reach even more people.  

I don’t have a problem with Facebook’s strategy, but we need to know what our true reach is before we decide whether paying for additional exposure is a good idea.

It turns out we can overcome Facebook’s arbitrary limits on our status views, if we put some effort into creating interesting stuff for readers.

Badmath

Check out the screen capture from two posts on the same page. One post reached 356 people, and one reached 230 people. But they both appear to have reached 10% of fans. So what’s going on?

Turns out the two numbers aren’t measuring the same thing. The percentage displayed does NOT include non-fans who have seen the post through sharing.  These are what Facebook calls “viral” views.

Screen Shot 2012 06 20 at 1 36 37 PM

You can see what’s happening by checking out the second screen capture, taken a few minutes later. The more viral post has now reached 404 people. But only 237 of them are fans of my page. So even though Facebook may limit the percentage of fans who see my content, it’s possible to blow past that limit by offering especially sharable content.

In addition, offering sharable (“viral”) content may boost the number of fans who see your post, because every time anyone likes or comments on a post, that activity appears in the news feed of other users (fans and non-fans alike) who are currently logged in.

AOL is Bullish on Hyperlocal Patch

The New York Times reports on AOL’s hyperlocal news effort with Patch. AOL is bullish — but I’m not sure Patch will ultimately pay off enough to make it worth the company’s while. That’s because I doubt AOL will ultimately be able to generate enough viewers, even in aggregate, to make the business worth pursuing.

Patch has already set up shop in nearly 800 towns. By the end of this year, it expects that to be in 1,000 — each one with an editor and a team of freelance writers.

Traffic on individual sites is low; former editors say that the average post attracts just 100 views and that they considered 500 page views a wild success. But the overall traffic is growing quickly.

The Times points out that other efforts to aggregate hyperlocal news sites have failed. The reason for that is that most companies have not been satisfied with the numbers. To a company like AOL, a story with 100 pageviews is worthless unless you can create 1,000 other stories just like it in other towns. So far, so good. But as a long-term business, I suspect AOL will eventually find it can’t make enough money to justify the cost it incurs to manage the project across 500 markets.

But that doesn’t mean hyperlocal news sites can’t be a sustainable business. The value of hyperlocal news is not as a small piece of a huge aggregation of traffic. The value is in the quality of the traffic, and the value that targeted traffic can deliver to local advertisers. It’s why I believe most successful hyperlocal news sites will be run by entrepreneurial journalists who live in their communities. Being part of the community is not only vital for covering the news — it’s also vital for helping advertisers understand the value a hyperlocal site offers them.

Banking and Social Media

ABA Presentation from David Brazeal on Vimeo.

Presentation on social media given to the North American Agricultural Lenders Conference in Omaha, November 2010.

How Real-Time Search Can Make You More Money

Today, Google turned on “real-time search.”  That means you can see Web results from minutes ago — and the search results will appear as they become available. And it includes results from public Facebook pages.

So what does that mean for local businesses? It means you have an easy way to drive business based on timely offers and discounts. For example, my local sports booster club just updated its Facebook page with a special offer for T-shirts celebrating the school’s new soccer team. The offer showed up right away in Google search results, even for people who are not logged into Facebook.

How about other uses?  A local bakery could offer free muffins to the first 10 customers in the door.  A restaurant can post daily specials to Facebook and it will be cross-promoted on Google.   It offers you an opportunity to extend your immediate reach beyond Facebook and Twitter, and into the realm of search.

As Google integrates real-time results more fully into its search tools, smart local businesses will be looking for ways to take advantage of it with time-sensitive offers.

Update: I just noticed the real-time search page includes a new feature — location-based search.  Combining location with time-sensitive information opens up even more opportunities for local business who get creative with their promotional efforts.