January 27, 2012

EveryBlock Goes Social

MSNBC.com has relaunched the hyperlocal site EveryBlock as a much more social experience. Paid Content reports that the new site features a prominent place for visitors to share their own information with neighbors.  That sharing feature has been available for a while now, but it’s much more front-and-center in the re-design.

The changes seem designed to rebuild the site as a social network for a user’s neighborhood (there’s even now way way to “follow” specific locations in order to see updates related to a specific neighborhood) and, indeed, EveryBlock repeatedly draws parallels in its blog post on the announcement between its new features and those that exist on Twitter and Facebook.

Paid Content also runs the numbers and finds that EveryBlock’s traffic is pretty anemic. An average of 450 unique users per day in each of its cities.  (And that’s only in big cities.) Break it down by neighborhood, and you’re only talking about a handful of visitors, per neighborhood, per day.

 

Another Hyperlocal Success in Britain

The Digital Journal points to another success story in hyperlocal news, called My Welshpool. The site covers local businesses, sports, and everything in-between. And it’s getting nearly 6,000 visitors a week, according to co-owner Graham Breeze:

“The success is because we are giving people just what they want and instantly and in exactly the form they want it. There’s no in-depth articles or opinion. We are getting the facts to the people wherever they are by using technology.

“The dilemma for weekly newspapers is that they are just what it says on the tin – weekly. The area is covered by excellent weekly and daily newspapers but we are able to send breaking news to people via their Facebook accounts as it happens – and they love it.”

This is very similar to what I’ve seen on my own site — and I’m curious what other hyperlocal sites are finding, too. Facebook is a fantastic way to deliver breaking news, mainly because people are on Facebook all the time. As the Technorati have learned to turn to Twitter when news breaks, most people are finding breaking news on their Facebook walls.

And what about money for the site? Breeze says the revenue is growing as the public responds.

How Your Hyperlocal Site is Better Off than the NY Times

Believe it or not, if you run a hyperlocal website, you are, in some ways, better-positioned than companies like The NY Times.

The Times announced today it is erecting a paywall that will require frequent viewers of their site to shell out money for unlimited access. Cory Doctorow at Boing Boing executes a nimble takedown of the whole idea today.  One point jumped out at me:

Yes, I was going to hate this paywall no matter what the NYT did. News is a commodity: as a prolific linker, I have lots of choice about where I link to my news and the site that make my readers shout at me about a nondeterministic paywall that unpredictably swats them away isn’t going to get those links. Leave out the hard news and you’ve got opinion, and there’s no shortage of free opinion online. Some of it is pretty good (and some of what the Times publishes as opinion is pretty bad).   (Emphasis mine.)

The editors at the Times would squawk about that point, but Doctorow is right. No matter how good The NY Times is, for most of its content, there are plenty of other places to go. And even for enterprise pieces, the very popularity of the Times ensures that facts it reports will soon spread everywhere.

Compare that with your hyperlocal site. The whole point of hyperlocal, done right, is that you’re covering stuff people can’t get anywhere else. Or you’re covering it better, in creative ways. You’ve carved out a niche that delivers exclusive value to readers. And if you haven’t, you need to think about how you can tweak your coverage to do it.

My own hyperlocal sports site is a case in point. The local newspaper covers high school sports, but it comes out weekly, and it has limited space. Nobody else is offering daily (sometimes-live) coverage of almost every sporting event in town. If people want it, they know there’s just one place to find it.

By building that exclusivity of coverage, you make yourself valuable to readers first. Then to advertisers. You become a part of the community that people rely on, and your product is just about as far from a commodity as it can be. Yes, it’s a much smaller scale than The NY Times, but your content is probably more valuable to your readers than the TImes’ content is to 90% of its subscribers.

“Neighborhood Blog or Website” Is a Huge Local News Source in London

The Guardian’s Social Enterprise Network has published an article about how “social entrepreneurs” can use hyperlocal sites to spread their reach.  The most fascinating tidbit was this nugget about where people in London get their news:

While 7% said “television” and 11% said “local newspaper”, 63% said “neighbourhood blog or website”.

The survey consisted of Web users only, but that’s still a pretty high number for hyperlocal sites, in comparison to traditional media. The hyperlocal space seems to be far more developed in the UK than in the US, but I think the lopsided popularity of hyperlocal sites as a news source is a sign of where we’re headed as journalists and media business types figure it out.

Main Street Connect Takes a Slower Approach to National Hyperlocal

The dream of building a national network of hyperlocal websites is still alive and well. Main Street Connect is hoping to take on AOL’s Patch, and according to Ellie Behling, they’re taking a more slow-and-steady approach to growth:

Main Street’s hyperlocal model, Tucker explained, is focused first on building profitability in one group (or “pod”) of 10 sites in Connecticut’s Fairfield County (e.g. TheDailyNorwalk.com). He said they’re on track to be profitable in 12 months, enabling them to raise a second round of funding.

This makes more sense to me than Patch’s fast expansion, but I’m still not convinced any national network of hyperlocal sites will pan out financially. The value of hyperlocal is not just in the news coverage, but in the relationship a hyperlocal journalist has with local business owners. A regional sales rep can never emulate that relationship, and without it, I don’t think most hyperlocal websites can turn a profit.

What do you think? Are Patch or Main Street Connect viable options financially? Or does the sales staff have to be as hyperlocal as the journalist?