February 4, 2012

Customizing Commercials Won’t Work

Over at smays.com, there’s more talk of “customized commercials.”  I really, really don’t get this phenomenon.  The idea is that advertisers can make us happy by only talking about products that we’re interested in hearing about.  Here’s how I responded over there:

I don’t understand the fascination with the “let-me-pick-my- own-commercials” model. Seems to me it’s broken right out of the box because, after all, we’re still talking about commercials. In a world where the perfect station is a set of earbuds away, who’s going to want to sit around picking through a bunch of advertisers who want to intrude on that perfect programming?

If a company can’t figure out how to engage a core audience of users with compelling, non-advertising content, it signals an underlying deficiency in the product — not merely a deficiency in the marketing message.

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